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FREQUENTLY ASKED QUESTIONS (FAQs)

    How do I place an order for engine or product?

    If you want to place an order for an engine, please contact us directly. All other orders can be fulfilled through our website by following the checkout process.

    How much is shipping costs to me?

    You can find out your shipping quote by going through the checkout process. You will find a total, including your shipping costs.

    What kind of payments do we accept?

    We accept all major credit cards, as well as PayPal for a fast and seamless transaction. We also accept payment plans through PayPal Credit.

    How long does shipping take?

    We try to ship out orders as soon as possible but depending on orders traffic, usually handling takes about 2 weeks unless delayed by storms, pandemics etc. Shipping transit times vary from shipping companies and the service you selected during checkout.

    I ordered my item 2 minutes ago, where is it? I haven't received it?

    Read our shipping terms and conditions HERE.

    Do prices include shipping?

    No.

    Do we ship overseas?

    Yes, We do ship overseas but there is an extra charge. Contact us directly before placing your order.

    Do we ship to United States Territories?

    Yes, We do ship to US territories but there is an extra charge. Contact us directly before placing your order.

    Are your products new or used?

    It will be specified in the product's description.

    Do you accept offers?

    No, we do not accept offers.

    Where are you located?

    We are located in Connecticut, United States. We also ship directly out of warehouse locations in Japan and Canada. We also drop ship from various manufacturers around the US.

    Can I come and pick it up in person?

    No, We do not meet customers in person.

    ANY QUESTIONS CONTACT US HERE
    THANK YOU!