- By buying from DC5R Parts LLC, you are accepting our terms and conditions stated below. You are also accepting that you have carefully read the items description before purchasing it.
- We do not offer any warranty on JDM used or new parts unless specified in the product's description. Most of these parts are second hand used but in good working condition at the time of sale. New items will be described as such, items have been tested and confirmed functionality by Honda or DC5R Parts before shipping. Please read product descriptions as DC5R Parts is not liable for any misuse, bad installations after the product is shipped out.
- Brands such as Hybrid Racing or Acuity, may have limited warranty so feel free to contact us if you have any manufacturer issues.
SPECIAL ORDERS & ORDER CANCELLATIONS
- Special orders can NOT be cancelled after a transaction has been completed. No Exceptions.
- In case of any accepted cancelations, you will be charged a 10% processing/administrative fee. No Exceptions.
RETURNS, REFUNDS & EXCHANGES POLICY
- By purchasing with us, you agree to the following policy. We do not offer RETURNS on any JDM used/new, or special order products. Please refer to the pictures and description of the products before ANY purchases are made. ALL SALES ARE FINAL.
- If a return is granted and approved by us. You need to pay for return shipping charges. You will receive a partial refund, minus original shipping charges and 20% restocking fee.
- We do not offer REFUNDS on any special order items, used or new condition. ALL SALES ARE FINAL.
- In a special case where we sent the wrong item and a customer wants a return to exchange it, you need to comply with the following:
- Customer must send back the original item back in new condition, failure to do so, no exchange will be granted. We may grant a free return label and send you back the correct item free of charge once the retuned item had passed our inspection.
- NOTE: In case were the customer already had installed the item, and then realized It was the wrong item. No exchange will be granted as the item is no longer new. No exceptions.
- Customer is responsible to inspect if the correct items were received before installations. Failure to check will result in denial of exchanges. No exceptions.
- In special circumstances were the buyer had made a mistake such as choosing the wrong model year, color etc. We may approve an EXCHANGE, only if the item still in new condition. BUYER PAYS RETURN SHIPPING US AND SHIPPING BACK TO YOU.
DC5R Parts LLC is not responsible for the buyer's misuse of parts during installation. We recommend a LICENSED installer to do installations on a vehicle.
In a rare situation where a used/new part has failed and caused any kind of problem such as a fatality or possession loss. DC5R Parts LLC is not liable and does not assume any responsibility. At the time of sale they are in working condition but we can not determine if an item would fail in the future, all parts are sold as is, no warranty. We are not liable for any mishaps, misuse and/or bad installations. No exceptions, ALL SALES ARE FINAL.
We take privacy seriously, we have created this section to give our customers a further understanding on how we use your information
- We do not share any information from our customers with 3rd party sites
- We keep all transactions confidential
- We do collect contact information only for shipping purposes or order questions.