- By buying from DC5R Parts LLC, you are accepting our terms and conditions stated below. You are also accepting that you have carefully read the items description before purchasing it.
- We, DC5R Parts LLC does not offer any warranty unless specified by the manufacturer. Used parts do not have any warranty as most of these parts are second hand used but in good working condition at the time of sale. New items will be described as such, items have been tested and confirmed functionality before shipping by the manufacturer. Please read product descriptions as DC5R Parts is not liable for any misuse, or wrong installations after the product is shipped out.
- Brands such as Hybrid Racing or Acuity and manufacturers alike, may have limited warranty so feel free to contact us if you have any manufacturer defects issues.
SPECIAL ORDERS & ORDER CANCELLATIONS
- Special Orders means, items get requested directly from manufacturers or are currently in Japan or in manufacture warehouses. Some Items may be label "Special order" but We may have a temporary stock.
- Special orders can NOT be cancelled after a transaction has been completed. No Exceptions.
- In case of any accepted cancellations, you will be charged a 10% processing/administrative fee. No Exceptions.
RETURNS, REFUNDS & EXCHANGES POLICY
By purchasing with us, you agree to the following return policy. Please read carefully.
- Returns must be unused, in its original packaging, and in brand new condition.
- A 20% restocking fee will be applied to refunds.
- Shipping costs are not refundable.
- Customer pays for return shipping.
- All returns must be authorized by us first prior returning it. Items returned without an authorization will be refused and returned to the customer upon request at the customer's expense.
- Special orders, Clearance, and Used Items are not refundable or exchangeable.
- Items that are used or missing product and/or packaging will not be credited and will be returned to the customer upon request at the customer's expense.
- If you have received an incorrect item, please email us within 2 days of receipt for an exchange.
- Refunds will be issued in the same manner it was paid.
- Returns will not be accepted after 14 days from the invoice date.
- All returns are subject to inspection and approval.
- In case were the customer already had installed the item, and then realized It was the wrong item. No exchange will be granted as the item is no longer new. No exceptions.
- Customer is responsible to inspect if the correct items were received before installations. Failure to check will result in denial of exchanges. No exceptions.
- International Customers will assume any extra shipping charges and custom fees if It exceeds quoted price. No exceptions.
DC5R Parts LLC is not responsible for the buyer's misuse of parts during installation. We recommend a LICENSED installer to do installations on a vehicle.
In a rare situation where a used/new part has failed and caused any kind of problem such as a fatality or possession loss. DC5R Parts LLC is not liable and does not assume any responsibility. At the time of sale they are in working condition but we can not determine if an item would fail in the future, all parts are sold as is, no warranty. We are not liable for any mishaps, misuse and/or bad installations. No exceptions, ALL SALES ARE FINAL.
We take privacy seriously, we have created this section to give our customers a further understanding on how we use your information
- We do not share any information from our customers with 3rd party sites
- We keep all transactions confidential
- We do collect contact information only for shipping purposes or order questions.